What does the $249 audit actually buy?
A week of us experiencing your business like a customer, a one-hour walkthrough with you, and the Leak Report: five categories graded, an estimated dollar figure on each with the math shown, and three fixes ranked by payback. The $249 is credited in full toward any system setup fee, project, or first Partner month. And if we can't find leaks worth fixing, we'll tell you that too.
How does the 45-day guarantee work?
Starting Point systems and the Ever Line carry a 45-day money-back guarantee, in writing in your service agreement. Partner engagements and fixed-quote projects don't; they're scoped custom after the audit instead.
Which system do I need?
Honestly, don't decide from a pricing grid. Most audits find two or three specific leaks, and the report names the fixes in order of payback. That's the whole reason the audit comes first.
What does Partner cost and cover?
From $1,250 a month with a 3-month minimum, scoped to your headcount, locations, and software after the audit. You get a rolling 90-day roadmap, new builds every month, every system maintained, monthly working sessions, staff training, and one person accountable for all of it. Platform costs pass through at cost.
What if my need is a one-time thing?
Some needs are a project, not a subscription: a CRM rebuilt, a knowledge base, a dashboard, a one-time data cleanup. Fixed quote, defined deliverable, done. From $1,500, half up front and the balance on delivery.
What don't you do?
We don't build custom software products for you to sell, we don't manage ad spend, we don't do your bookkeeping, payroll, or taxes, and anything needing regulated sign-off stays with licensed professionals. We automate the plumbing; the specialists keep their jobs.
Do I have to change my tools or my phone number?
No. Everything is built around the tools you already run. Making your CRM, calendar, accounting, and booking software talk to each other is most of the job. Nothing gets ripped out.
Is my customer data safe?
The systems collect what a receptionist would: name, contact, what they need. No payment or health details pass through us, and you own your CRM and everything in it. For clinics, PHIPA applies: patient data stays inside your existing compliant systems and we automate around them.
Will it sound like my business or like a robot?
It answers with your services, your prices, and your way of speaking. You review exactly how it handles real questions before it takes a single call.
